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Barb Dorrington
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Barb Desjardins
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Operations Centre at Baptist
Child and Family Services
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Katrina shelter becomes emptier
as evacuees move to hotel after receiving FEMA money
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Barb Desjardisn read Brave Bart books to children in Rita
shelter
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Children in Rita shelter enjoy
colouring in castles and mandalas
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Boy from Katrina shelter smiles
broadly as he draws
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| Patience, age 3, draws and talks
about the storm |
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Hurricane
Rita: A Daily Journal
Barb Dorrington
Page 1
- 2 - 3
Introduction
Hurricane Rita arrived during the early morning hours of September 24th,
2005 and I arrived in San Antonio, TX the morning of September 26th, 2005.
It was here that I joined my friend and colleague, Barb Desjardins, a
vice-principal from London, Ontario, Canada. I am a school social worker
in the same city. Barb had arrived the day before and had already started
going into one shelter, bringing art supplies and she started the beginning
of the survivor wall of art. Both if us have received trauma training
from Bill Steele’s wonderful program. Hard hit areas included Lake
Charles, Beaumont, and Baytown TX, and the San Antonio shelters, through
Baptist Child and Family Services, serviced a special needs population
for these areas. The term “special needs” was quite far-reaching
and takes in mental and physical health issues including psychiatric concerns,
physical disabilities, seniors, pregnant mothers, and young families where
a child may have asthma. Families were usually kept together, so that
means while one family member has a health issue, other family members
will likely not.
The two shelters I spent time in included Levis Strauss, an abandoned
jeans factory, and Lackland, a Baptist church gymnasium. Although the
agency was Baptist in terms of denomination, families came from many religious
denominations. There were public shelters in the area as well, such as
Kelly Airforce Base, but there were 3000 evacuees housed here in two separate
buildings. It was unknown as to whether there are trauma counselors working
at this large shelter, but I decided to remain with the Baptist shelters
as I had made a contact with a psychologist, Richard Brake, and he had
identified that his agency was involved in the national disaster recovery
business as the agency had also been involved in trauma recovery and opening
foster homes in the Sri Lanka area after the tsunami.
After spending the first few days in the shelters at Levi Strauss (about
400 evacuees) and Lackland (about 150-200), it became apparent that there
were a large contingent of volunteers in the shelter, but no one in particular
was focusing on trauma recovery and the children had little to do during
the day as they were not in school. This was a direct result of being
at the Levi shelter only two days after Hurricane Rita hit, as the evacuees
were still in the initial stages of disaster recovery, just coming off
the buses from the lower Texas regions that were badly hit by Hurricane
Rita. Parents were very traumatized and panicked, not wanting to let their
children out of their sight. As a consequence, my colleague, Barb Desjardins,
and I set up two art tables in a common room so that parents could feel
safe allowing us to invite their children to a table to color and debrief.
During the first day or two, children were happy to come up individually
or on small groups, some of them belonging to the same families such as
cousins, and brothers and sisters. Quickly, adults joined the table after
about a day, only some of them related to the children, and others were
entirely alone but wanted the companionship of a comfortable and inviting
place to sit.
Ideally, it would have been great to have the opportunity to spend some
time alone with some of the evacuees, but it was immediately clear that
parents liked the publicly visual setup better, so we worked hard at finding
opportunities to talk “alone” with the children while still
at the main table. Given that there were two trauma counselors at the
table, this allowed for one of us to spend time with the larger group
while one of us sat with a child or adult or family in particular. For
any volunteer trauma counselor, having to go into a shelter alone would
be extremely taxing to conduct debriefings because there people were coming
up in all directions to ask for help or just to talk.
Lackland, a more established shelter for the Katrina evacuees, had a very
different feel. This shelter had been running since Labor Day weekend
and the families were generally more settled in their areas or their “homes”
in the shelter. They were also that far along in the process in terms
of getting FEMA money to start looking for a more permanent place to stay.
In this shelter, it was more difficult to capture the kids with art and
words, as they were in school during the day, and had much energy to expend
in the evening. It didn’t seem like their kind of fun to sit and
draw or talk. Consequently, more time in this shelter was spent with the
adults, and this also was very rewarding work. It should be noted there
was a mood or type of opinion among the evacuees that somehow the really
stricken people were Katrina evacuees and that Rita had been “less”
of a trauma. There appears to be an old adage around these parts that
you hide from the wind (categorized as more Rita) and run from the water
(categorized as more Katrina). Yet, it was later determined that a number
of towns such as Beaumont and Lake Charles did have extensive water damage.
Eventually, Levi, the Rita shelter, pretty much closed when the 400 evacuees
were moved to Waco on Thursday September 30th, 2005. Although they were
to be bused to an old veteran’s hospital, the evacuees instead were
taken to an abandoned Walmart, with insufficient toilets and running water.
The volunteers felt a sense of grief and shock after hearing stories of
evacuees crying to return “home” to Levi Strauss where they
had been so kindly treated. It appeared that many evacuees were almost
more traumatized by the many moves from escaping the storm to moving around
in safe places and shelters. Barb and I worked hard at controlling what
we could manage, trying to offer some trauma debriefing to Rita evacuees
at Levi, who had just newly arrived, and also to Katrina evacuees at the
smaller Lackland Church shelter.
Between Barb and myself, we both came in armed with many supplies such
as good quality blank art paper, coloring books, books to journal in,
coloring pencils, markers, lead pencils and erasers. Barb also brought
in a large supply of photocopied mandalas. I was not that convinced that
the mandalas would be used all that much and as you can see by pictures
of the art work I sent you [see pictures on left], children and adults
of all ages loved them, found them soothing, and preferred them when they
did not want to answer debriefing questions. The mandalas, the outline
of a castle and the coloring books gave the evacuees a safe haven from
which they could escape the chaos and turmoil of their experience and
also the new shelter life to which they were just adapting. Although we
had a large supply of colored pencils and lead pencils that were already
sharpened, we also had many packets of supplies that were not pre-sharpened,
so we had manual pencil sharpeners and one electric sharpener. It would
have been far less frustrating if we had made sure that all pencils were
pre-sharpened. It was interesting to note that most of the evacuees did
not jump at even the fine-tipped markers except for when they were coloring
mandalas perhaps, but preferred the control of the colored pencil and
lead pencil. Messy activities were not popular and we avoided providing
them.
As you read my journal of eight days of working in two shelters, please
note that while the hurricanes were large on people’s minds, all
the other traumas tended to surface too, and debriefing also covered some
of these other traumas. It was completely fate that brought Barb and I
to work together in the shelters during the same week (and fate that we
both arrived just after Hurricane Rita hit), but I would have not chosen
to have it any other way. Working with a partner who understands the debriefing
work resulted in the ability to be more thorough and complete in our debriefing
work, albeit in an unusual and chaotic setting. Barb and I were able to
work with evacuees from both hurricanes, and as you will read, there are
some profound differences between the two groups and what their immediate
needs were.
Daily Journal
The following daily journal is presented in an unedited form to capture
the immediate experiences of the author as she worked with evacuees during
the hurricane’s aftermath.
Monday September 26th, 2005
I really enjoyed spending the day starting with the operations center
for the Baptist Child and Family Centre. Richard Brake, agency psychologist,
said there were actually a number of social workers on staff but they
are restricted by their ability to work outside their contract, so that
there had been many volunteers going into the nine shelters (serving food,
helping with clean-up, doing laundry) but not a lot of time being spent
with the kids listening to their stories. Richard gave us permission to
go into any shelter we wanted that was his and pointed out three shelters
in particular, the Levi Centre- a former Levi factory where a mix of Katrina
and Rita evacuees were, the Lackland Church, where Katrina evacuees had
been living for the last month (and there was now a push on to get them
into more permanent shelter so the numbers were dwindling) and the First
Baptist Church. Richard even kindly offered to give us a cell phone starting
tomorrow, which was great too to be in contact with the main office. He
also offered some Brave Bart books that were sent by Bill Steele.
The Levi Centre had actually even more children in the old factory since
yesterday when Barb had been working there. At one point, there were two
tables of children doing art and maybe twelve children actively involved
at the peak with always at least four children directly engaged. Parents
also joined and several young adults were drawing. One was a man who had
a wife and baby and he came over and free-hand drew a beautiful face of
a dog, then handed in the picture and left. Later, he asked to see the
picture but did not want to take it. He gave us permission to copy it
and seemed happy when I said we would bring it back for the wall.
A mother, Barbi, and her two boys, age six and seven years also participated.
Barbi’s mother Lydia also listened at times. Barbi went to great
length to talk about what happened. She lived in an apartment in Port
Arthur, was unable to find transportation to leave so spent six hours
in terror in her bed with her two boys and her mother. They thought they
were going to die and did not dare move because they could hear metal
twisting and crashing all around them. Part of their apartment complex
roof came down and the carport was completely twisted metal. Windows crashed
in and all four people thought they were going to die. She remembers a
constant sound of a freight train coming through her house and how there
was a first smell of salt, like salt from the gulf wafting in. Lydia recalled
that she did not smell it, but said many others hear said it was like
the smell of the ocean had come into their houses and apartments. The
boys wavered between being interested in their mother and grandmother’s
stories and wanting to run off and play. Barbi explained that it was only
the intervention of Jesus that saved her and her family. She seemed still
in shock because Hurricane Rita only had occurred on the Friday night
into the Saturday morning and this was now Monday afternoon. Barbi said
she was unable to join in the drawing because she was still very overwhelmed
and she constantly felt as if her heart and her stomach were moving together
in a gut-wrenching twist. She had lost everything and she did not know
how she would start again. Lydia, Barbi’s mom was very supportive
but she too was in shock herself.
Three cousins from Baytown participated and they had no idea what their
homes looked like after the storm. They had not seen the hurricane directly,
but they had guessed that their homes (apartments) were gone. When asked
to draw the hurricane they did, but immediately put down their colored
pencils and markers and picked up only a lead pencil to draw. Before this,
they had been enjoying especially the mandalas and making their own pretty
pictures with the stickers. Some of the other children drew the hurricane
too and one drew a man drowning in the water and she made a point to say
the man had definitely died.
We also met with David, a 39-year-old man from Beaumont and his wife Stephanie,
age 26. She had three children, but her two girls were with another relative.
They had Dakori, age three, with them and Stephanie was due in two weeks.
David also had two children from a previous marriage. The family had been
stranded in a bus caravan for five straight days. There were been nine
buses with each one housing at least 30-35 people. David kept Dakori on
his lap the whole time. Stephanie, although pregnant, was not allowed
to go to the washroom when she needed; there seemed to be scheduled washroom
breaks and armed guards kept control at times. Stephanie ended up with
dehydration and in hospital. David then recalled his tour in Desert Storm
and how his two best buddies were killed. He said that he should was supposed
to be at the same spot that they were when they were killed, but he wasn’t
and they died. David also said that every day felt like Monday now. Stephanie
drew a beautiful picture of a tree and home and just said this was a peaceful
drawing.
Barb and I then went to Lackland Church where Katrina families were. At
this point, we had only met Hurricane Rita evacuees. There was a noticeable
change in that there seemed to be few children and at the moment we arrived,
a fight was about to break out between what appeared to be two 12-year-old
boys. The mood seemed more somber and the children were not encouraged
by the request to come and draw. We came at the end of dinner and most
of the people just came and ate very quickly. The food was genuine Louisiana
chicken gumbo and volunteers were unsure who made it. Only Simeon, age
8 years, came to draw. He spent a lot of time with Barb and myself and
seemed to enjoy the attention. His words were very immature for eight,
but he did seem to like coloring in the mandalas. Simeon had no interest
in drawing what happened in the hurricane but did say that he had been
knocked out and he woke up in a hospital. He also said that his friend’s
father had died in the storm and he learned about that on television.
Simeon mentioned in his worst dream that a monster was chasing him. When
asked to draw the monster, he did and told a story about how the monster
tried to kill him first, but he was only really a dummy, and that the
real him was under the bed hiding and being safe. Simeon was encouraged
to show his face in the drawing, so he did let the dummy’s eyes
show and he let his whole face show under the bed. Simeon then added a
costume and said that he snuck into his costume and hit them monster,
slapping him and running. He also depicted his friend in the picture that
helping him by distracting the monster. Simeon’s speech improved
to his proper age at the point this story was finished.
The only other child who showed any interest in drawing was a boy, age
five years, named Elijah, who ran over and started scribbling all over
the page and ran away. There was design to the scribble but he refused
to give a story to his picture.
The Katrina evacuees at Lackland have been there for a month and have
settled in like it was home. They did not generally want to talk to strangers
like adults, children, or us, and they did not stick around the main room
for long. It was unclear where they went after dinner, as the common area
was almost empty at one point. (I later learned that many families were
going to hotels in the evening for overnight). Simeon enjoyed a lot of
attention but it may be that other children are bullying him. Toward the
end of the evening, a few children were referring to him as Cinnamon and
this really upset him. The children who are in this shelter are in school
all day and go to a pool in the evening. However, Simeon did not seem
to know where any of the children were and seemed disinterested in going
to the pool. His family had a room upstairs off an area where a lot of
the clothing was being stored (there was a major abundance of clothes
that the evacuees could not use). This seemed to be the only family that
had a private room like this. Names of the family were posted on the wall,
and there seemed to be many children but Simeon only talked about his
twin sister and brother who were younger than he was.
The Rita evacuees at Levi were still very shocked by their tragedy and
many were just in beginning survival mode. As Barbi said, they were glad
to be alive and didn’t attribute their own courageousness at all
as the reason they and their children lived. One of the children drew
a very pretty picture and had agreed to draw a picture of the hurricane
with the others, but when she was done her one picture, she bounced off
with a few other children and never came back to the table. The adults
came over and talked quite a bit. Barb Desjardins had been in this shelter
the day before and she noticed that the families were quite a bit friendlier
today, possibly attributed to the fact she was back again for the second
day in a row. One boy mentioned to me that he was moving today. When I
asked him about it, he said that he was moving his beds by a wall on the
side of the large room, and that it was a preferred thing when you got
to have a wall because that meant you had more privacy.
Tuesday September 26th, 2005
Started the day by doing a lot of running around photocopying with Barb
Desjardins, picking up a few supplies, and then going over to the BCFS
main offices. We met with Richard Brake, and as always, he was so helpful.
Today, he asked about how things went yesterday and was a little surprised
that some of the Rita evacuees at the shelter had been caught in the storm
and had not left the area in time. Again, he said to please go to any
of the shelters where we were the most useful and we said it was good
to go back to the Levi factory as Barb had noticed that the kids and parents
were now talking to us more, that a trust was developing. We were also
going to go to Lackland church, where the Katrina evacuees were.
At the Levi shelter, there were many of the same children from yesterday.
One family of five-- a mom and four kids-- were very happy to find out
they would likely return to Baytown tomorrow. Carina, one of the four
children, came right over to the table to draw. Barb had told me that
it was her dad who had died on Father’s Day this year, after he
had been drinking and then he hit an 18-wheeler truck and died. Then Carina
told me today that her dad died after he hit an 18-wheeler and every bone
in his body had been broken. He was in a car by himself. Carina said that
every picture she had drawn of her dad since, she ripped up because she
couldn’t bear her feelings. After normalizing her feelings, I asked
if she wanted to draw him again and she said she would. When asked about
the story to the picture, Carina said the last time she saw her dad was
on Saturday night that weekend. She had been upset with her mom because
she wanted to sleep next to her mom but her sister had that privileged
spot. Carina fell asleep and the call came in the middle of the night.
It was her sister who told her dad died, and she could hear her mom talking
and crying on the phone. Carina was crying and shaking. She was begging
her mom to say that her dad was ok, and she remembers her pleading. She
also begged to see her dad, but she wasn’t allowed and she recalled
how people told her his ankle was bleeding and described this in great
detail. Carina wanted her daddy “burned” (cremated) but he
was buried instead. She said if he were burned, he would still have her
daddy then. Two days before this, she told Barb her greatest worry from
the hurricane was that her daddy’s grave would be underwater. Carina
then talked about how her uncle died after he was burned in a tank. Both
her daddy and her uncle died early in the morning, just on different days.
Carina said that she went to the funeral and her cousin told her that
wasn’t her dad there. Carina didn’t understand what she meant.
Carina put sand on her dad’s coffin as well as flowers and roses.
Carina said now he is turning to dust and he is in heaven. We also talked
about how he was still so vividly alive in her heart. She said that her
dad took her everywhere- to the wave pool, to the mall, and to the merry-go-round
and her dad would yell at her to “get on that horsy baby”.
Carina said sadly that she never goes on horses now. Carina’s birthday
was May 18th (she was 8)and she said that she had the best birthday with
him ever and he gave her shirts, a crown and pineapples.
Carina has three other siblings: Chris age 13, Aaron- age 11, and Alexis,
age 9. She also had two pets: Snowball, a dog, and Daisy, a dog. Her mom
threw one out when he got sick and Daisy ran away. The advice she would
give about what has happened to her is to tell someone else that it will
be OK because my dad died too. As we talked about the picture, another
little girl was angry that we huddled up together talking and Carina told
her to calm down. She then said that one of the volunteers told her that
whenever someone is upset with you, just smile because that is good advice.
As she talked about her picture, she smiled a lot as she talked about
hugging him and being happy standing in from of her house. She said she
couldn’t take her picture because she was leaving for Baytown tomorrow
and there was nowhere to put it, but she didn’t want to rip it up.
She also didn’t want it on the wall, because she was leaving so
she wanted me to have it. This has got to be my favorite possession from
this trip. Before we left the shelter, the whole family wanted their picture
together. It is amazing to see how important it is to take pictures…that
these children exist and have lives and they want to start documenting
their story again.
Adam, age seven, was a boy from Beaumont, which we have now learned was
completely devastated. He was a very happy boy who lived in a trailer
park. Adam talked about how he stayed throughout the hurricane and a big
tree fell on his trailer and on the other trailers. The water started
rising up to the trailer door and he saw how his neighbor almost drowned
after being hit on the head. Adam was mesmerized by all the water and
described how one van was floating in the water as he and his family fled
to Port Arthur, which was also badly hit by the storm. Adam didn’t
really want to answer any questions, he just wanted to talk and draw.
It is amazing how the stories are different for everyone, how one child
focuses on her dad’s death because that is the biggest tragedy for
her and the hurricane is the smaller part. Or how some children and adults
rear back from any questions or jump at the questions. For me, as a debriefed,
it is like doing a fine dance…never wanting to ask too much and
be intrusive but wanting to help them debrief. This is not a normal debriefing
situation either. Organization or lack of it ensures there is no quiet
place to go and also the parents want to keep an eye on their children
from a distance. Barb and I later compared notes today about how we go
to our own respective hotel rooms at the end of the day and then completely
reorder our own possessions, making sure everything is neat and tidy….
it really was quite a laugh because neither of us are that orderly at
all…oh but the compulsion of it all!
For a break, I left to go walk around where the “homes” were
in the main room, the homes consisting of large beds in the middle of
the factory, with some lucky people actually have walls or dividers, but
for the most part were in the complete open. The bedding was very clean
and everyone is actually treated very well here. I noticed a young woman
(she turned out to be 21) and her young child, just under two. Their names
were Sarah and Mia. Sarah’s husband was sleeping on the bed beside
her with a pillow over his head. This is how some of the other people
in the large room slept too. Sarah told me that the family had come from
Beaumont and she worked at the La Quinta hotel. She was very happy to
have that job, and when she heard about Rita coming, her manager told
her that she could stay at the hotel for safety. So, she stayed. When
she arrived at the hotel with her husband and daughter, the manager had
turned off all the lights and told her she would have to find another
place of refuge and if she didn’t leave, the armed guards would
be called. Sarah eventually found a place to stay with a distant relative,
but as the storm started, she knew she was in danger with the cracking
glass, the high winds and the damage to the roof. The waters started to
rise and she was very worried now because she did not know how to swim.
The sounds really bothered her and she said that she could literally feel
the house shake as if the whole house was going to come apart around her.
By the end of the storm, she, her husband and Mia were trying to escape,
but the water had risen so much that they couldn’t get the truck
started. Finally, when it did start, they got to one shelter but had to
leave there to get help for Sarah’s daughter who has severe asthma
and now needed medical help.
A nurse who needed to know about Sarah’s medications as well as
Mia’s interrupted the story here. As the nurse took information,
the nurse had a small baggie filled with the wristbands everyone had to
wear to be able to stay in the shelter. I felt this was so sad, but knew
it was for the absolute safety of the people. The nurse asked Sarah for
her last name and then just wrote the first name Sarah down but without
an h at the end. Sarah said proudly “my name is Sarah and it has
an h”. There was something in the way she said it that made a huge
difference to her…that she existed. I gave the nurse and Sarah a
few minutes of privacy and coming back, Sarah talked about how the young
family got in the car and drove until they had no gas and were now stranded
on the highway. They called for help on the cell phone and sometimes armed
guards would just go by and wave… and then speed off somewhere.
Finally, in desperation, Sarah called the hospital number again and pleaded
to just take her baby and it was ok to leave her and her husband stranded.
When help arrived, they did take everyone, including her brother who was
in the car. Sarah later learned their vehicle was pretty much consumed
by water. Sarah’s Mia did get the help she needed, and Sarah had
a preferred spot in the shelter near a portable wall that had a plug so
she could use Mia’s ‘breathing machine” as she called
it, throughout the night without disturbing the other residents. Even
though this scared Sarah greatly, the one worry that remained with her
was to find her parents. She wasn’t sure they were alive and made
it and had heard some people had actually died in Beaumont. She knew that
these were not her parents but she worried they were her friends. Sarah’s
greatest relief would be to find out her parents and her 20-year-old sister
were ok. At this point, it was easy to see Sarah needed a break and she
took Mia to the washroom. She asked me to take her cell number with me
in case I found her parents at one of the other shelters I was at.
I went looking for Barbi, Lydia and Jacob and Jessie today. They were
sitting looking very stressed in the dining area. Barbi immediately said
that the boys had looked for us this morning and we weren’t there.
When we explained we come in the early afternoon and work into the evening
hours, she still seemed upset and we made sure that she knew our schedule
for tomorrow. Barbi said that she had spent a very frustrating day at
the FEMA offices.
Going over to the Katrina shelter (Lackland), we were unable to find Simeon
to give his picture back and the few other children that were there were
playing very energetically in the middle of the beds. It is interesting
for me to remember that unexpected bursts of energy and aggression go
hand in hand with trauma. We talked to an older lady, and she had a clear
wristband on. We had been told that clear bands mean they are having serious
mental health problems but in this shelter almost all wore the clear band,
so this did not mean this there. Yet, this woman made very little sense.
We said goodbye and wished her well and upon entering the washroom, suddenly
came on a middle-aged woman who was putting cream over very nasty marks
on her torso. She told us that these were marks she was trying to heal
from the damaging waters of Katrina. She had stayed behind right where
Katrina had entered land at St. Bernard Parish. Terry, her name, said
she stayed because her grandparents refused to leave, her grandma being
90 and her grandpa being 87. The waters that evening started across the
grass in the dark (she said during the day rushing water may not look
so ominous, but at night it was very scary) and then came up to the doorstep…but
then in 45 minutes, the water in the house rose 13 feet. Terry found herself
with her parents upstairs and up on furniture.
Eventually, they were saved but not before Terry really wondered if she
would have to chose between her grandparents as to which one to save.
They had only one life jacket, her grandma couldn’t swim at all
and her grandfather was very frail. Fortunately, help arrived in time
and when they reached the hospital, they had to be taken by boat as the
hospital was under water on the first floor. However, the water didn’t
go as high as the second floor and that meant that her grandmother ended
up being lifted in a sheet to make it to the second floor window of the
hospital. Terry and her grandparents were now at Lackland for the last
month and they had been given aid by FEMA where they could get 14 days
of free hotel time… that meant with Terry and her two grandparents,
they could get fourteen days times three people. Terry’s grandparents
were staying at a motel for two days and then they would stay at the shelter
on the third day, giving Terry a chance to take a good bath and a quiet
stay on the bed. Terry was also a breast cancer survivor and she is currently
getting chemotherapy treatments. She lost so much hair that she recently
shaved her head. She felt like a survivor she said but her one piece of
advice for others would be to leave when people say to leave. She doesn’t
know what would have happened if the water had continued to rise and she
marvels that the water stopped.
Barb got a call on the cell phone that we may be debriefing a team of
counselors that had been helping the Katrina victims at the BFCS offices
on Thursday. This is quite an honor. We will have to put our heads together
tomorrow.
It broke my heart when we left the Katrina shelter tonight. A teenage
boy had found a very young pup abandoned in the back of a truck. Of course,
no pets are allowed in the shelter so he wasn’t sure what to do
with the pup, but he knew he couldn’t keep it. He was going to try
to convince a local volunteer to take it home. He very proudly wanted
his picture taken with the pup.
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